Responsible gambling

Responsible Gaming at Club Regent Casino

At Club Regent Casino, we prioritize responsible gaming practices to ensure that all our guests can enjoy their experience while maintaining a safe and healthy relationship with gambling.

Voluntary Exclusion ProgramIf you or someone you know is struggling with problem gambling, please do not hesitate to reach out. Our casino offers a Voluntary Exclusion Program (VEP) which allows individuals to self-exclude from gaming activities for a minimum of 6 months up to permanent exclusion.

To apply for the VEP program, please visit our website or contact our Customer Service Team in person at the casino.

Responsible Gaming Tools

• Reality Checks: Set reminders and notifications to help you keep track of your gaming time.
• Deposit Limits: Establish daily limits on how much you can deposit into your account.
• Time-Outs: Take a break from gaming for a specified period, allowing you to focus on other aspects of life.

These tools are designed to support our guests in maintaining control over their gaming activities and to provide an enjoyable experience that doesn't impact daily life negatively.

Support Services

Our Customer Service Team is also available to provide support and guidance on responsible gaming practices.